Privacy Policy

According to the provisions of FEDERAL PROTECTION OF PERSONAL DATA IN POSSESSION OF INDIVIDUALS, Transportes ESL Transfers and Tours, SA de CV (ESL) makes of knowledge that the use of services and the operation of commercial practices, you must provide certain personal information to ESL, same to be treated with adherence to the principles of legality, accountability and control, in order to ensure the privacy and the right to self-determination of users.

The service user consent to provide your personal information to ESL and its Subsidiaries and shall be solely responsible for providing such data through the form for this purpose is prepared for the use of services, on page, and also that these data will conform ESL databases used to provide additional services and generate direct communication with customers. The information requested is as follows: full name, email address, ie ESL does not request or store information considered sensitive personal data in accordance with applicable law, clarifying that not all information requested by ESL is mandatory, and there are optional fields.

Similarly, ESL does not share with any entity Public or Private, personal information of the user, only with his affiliates, it is considered and treated as confidential, affiliates, which in your case, they will use this information for the purposes set in this Notice of Privacy

ESL uses security systems and leading technology to protect any information provided through keys and electronic security locks, which allow the user to safeguard personal data, as well as alteration and access to privileged information.

Attached to the provisions of FEDERAL PROTECTION OF PERSONAL DATA IN POSSESSION OF INDIVIDUALS, the user may at any time exercise their right to access, rectification, cancellation and opposition (ARCO Rights) writing to the email address electronics so that the user exercise its rights under this Privacy Policy and of the law itself means:

  • Right to access.- The right of the user to access at any time to personal information provided through the application of data in electronic page
  • Right to rectification.- The user may request the rectification or corrección of any information provided, when there is an error or clarification.
  • Right to cancellation.-The right that is granted to the user for their data to be written off or canceled.
  • Right to opposition.- The User's right to object to the processing of their data, where such data dont have commercial or legal relationship with any of the services provided by ESL.

Any changes to this Privacy Policy, users will be notified through the website, also for any questions or comments regarding the content of this Privacy Notice, please contact the following address:

Cancellation Policy

Reservations canceled more than 5 days before the arrival date are subject to a 5% cancellation fee 48 hours before the arrival date are subject to a charge of 10% of the total booking amount.
Cancellations made within 24 hours prior to arrival date are non-refundable.